Shipping policy
Shipping Policy
At Made by Petit Jewelry, we strive to deliver your jewelry quickly and securely. Below is everything you need to know about our shipping process:
Processing Time
- All orders are handcrafted and carefully inspected before shipping to ensure the highest quality.
- Please allow 2-5 business days for order processing before your jewelry is shipped.
- For custom or made-to-order pieces, processing time may extend to 1-2 weeks, depending on the complexity of the design.
Shipping Options
- We exclusively offer overnight shipping via [FedEx/UPS/DHL] for all orders.
- Once your order is shipped, you will receive a tracking number via email to monitor its journey.
Shipping Rates
- Flat Rate: For all U.S. orders.
- International shipping rates vary based on location and will be calculated at checkout.
Delivery Time
- U.S. Orders: Delivered within 1 business day after shipping.
- International Orders: Delivery time varies by location but generally takes 3-7 business days.
Signature Requirement
- For security purposes, all deliveries require a signature upon receipt. This ensures your jewelry reaches you safely.
Shipping Address
- Please double-check your shipping address at checkout. We are not responsible for delays or failed deliveries due to incorrect addresses.
Insurance and Liability
- All packages are insured during transit.
- Once your order is marked as "delivered" by the carrier, Made by Petit Jewelry is not liable for lost or stolen packages.
Returns and Exchanges
- For returns or exchanges, please refer to our Return Policy [include hyperlink]. Shipping costs for returns are the responsibility of the customer, unless the return is due to a defect or error on our part.
International Shipping Notes
- Customs and Duties: International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the recipient.
- We are unable to mark items as "gift" or declare a lower value on customs forms.
Questions?
For any shipping inquiries, please email us HERE.
Thank you for choosing Made by Petit Jewelry to elevate your style!